According to the new EU General Data Protection Policy (GDPR) through this page, we wish to inform you about the Personal Data collected during the use of this website, how it is collected, how it is used for how long kept and finally let you know about your rights.
It is any information relating to a person identified or identifiable. An identifiable person is a person who can be identified, directly or indirectly, in particular by reference to an identifying element such as name, identifier, location data, electronic identifier or one or more factors specific to the physical, physiological, genetic , intellectual, economic, cultural or social identity of that natural person.
We mean any function or set of operations performed on personal data or in sets of personal data, whether or not by automated means such as collecting, recording, organizing, modifying, storing, adapting or modifying, retrieving, consulting, using, disclosing by transmission, dissemination or other mood, alignment or combination, restriction, deletion or destruction.
The protection of your personal data is extremely important for the website and through this policy we will describe how we will respect any collection through its use.
This website www.arethusahotel.gr is property of:
Arethusa Hotel S.A.
6-8, Mitropoleos Str. & 12, Nikis Str.
Tel: (0030) 210 3229431-4
Data collected by the website
During your visit to the site we collect:
The IP address is captured temporarily whenever you access our site in our server logs, in the firewall logs. The purpose of this log is to ensure that the site and all its services are functioning properly, that the server is protected from malicious attacks and that any abuse is avoided. We want to make it clear that under no circumstances does this recording personalize you as IP addresses do not directly identify users (visitors).
Statistical Usage Information
The collection of statistical information is done through cookies, which are small text files that are necessary to improve the experience of using the site. These files are stored on your device and may recognize you uniquely every time you visit our site. Deleting these files is very easy.
For more information about this, read our Cookies Policy.
Data via Forms of Communication
When you send us a message through the contact form, we collect the information you give us through the form, asking you to consent each time to send this information to us for the purpose stated.
Data via Email
Any information you provide voluntarily by sending a request via email. We use this information to respond to your request.
Data via Online Reservations
Arethusa Hotel Athens is collaborating with WebHotelier to arrange online reservation of the rooms. WebHotelier is committed to protecting the privacy of users of this system. WebHotelier is your data processor and its data is as follows:
WebHotelier Technologies Limited
Mnasiadou 9 (Demokritos Building, Office 16)
We collect any information you provide through the WebHotelier Online Booking System.
- personal information about who we are requesting you (eg your name, address, and email address) when making a reservation from WebHotelier.
- Financial details to process your reservation when we need prepayment.
- details of the transactions you make via the booking engine and details of how to fulfill your orders.
- our Web Hotelier can only collect and process personal data collected and / or processed on our behalf in accordance with our instructions. WebHotelier can not process in any other way or for any other purpose.
Why we collect them
The collection of all the above data is limited to what is strictly necessary for your safe and efficient service. It aims at improving the experience of using the website, communicating directly with you and answering your questions or requests and detecting spam and security breaches.
- Contact form
- Form of interest
In order to prove the consent of the user to the processing of personal data, the data and the time at which you gave your consent are recorded.
Sensitive Personal Data
The site will never ask you to enter data about religious beliefs, political and philosophical beliefs, sexual orientation, or ethnic origin.
We are likely to share data that you submit to our site's contact form or by direct mailing with our partners. This is only possible if an inquiry is required to create an offer to provide the service you request. Under no circumstances are personal data communicated, but only the details that describe your request.
The cases in which this data is likely to be communicated to third parties are indicative but not limited to:
- To the web site administrators
- In a very rare case, a third-party technician may have limited time and controlled access to resolve software problems that are used on the page.
- Upon a court or public prosecutor's office or a request from a police authority to conduct an investigation.
In no other case, we transmit, sell, rent or disclose personal data to visitors to the site to third parties for any reason whatsoever.
How long do we keep your data?
We will retain your data for as long as is necessary for the purpose for which it was submitted, taking into account the legal requirements of applicable law.
Security measures for data protection
Data stored on our site is stored on servers that are protected by strong security measures.
Our website makes use of the Secure Socket Layer (SSL) protocol to help protect your personal data.
Based on this technology, each personal item is registered, encoded before it comes online, and then the authenticity of the message and the server is investigated.
The site uses a SSL-256bit certificate that appears as a padlock to the left of the address bar every time you enter pages to be transacted, confirming that your transaction is protected.
We periodically back up our data in order to be able to recover in the event of technical failure.
The provision of personal data on our website is on a completely voluntary basis. If you choose not to provide the requested information, basic features of the webpage may not be available. In some cases, only those who have submitted us the required personal data are in a position to contact us through the Contact Form or to express an interest.
We have the ability to maintain control of your data. Your choices include displaying and editing your data.
In general, you have the following rights:
The right to request access to your personal data
You have the right to access some of the personal data you provide on our site.
The right to modify and / or delete your personal information
You have the right to correct, edit or delete your stored personal data.
The right to terminate the processing of your personal data
The right to data portability
You have the right to receive your personal data in a structured, widely used and readable format from devices ("data portability") and you have the right to transfer this data to another data controller.
The right to prohibit the processing of your personal data and to unsubscribe
The right to withdraw your consent at any time
At any time you are entitled to withdraw your consent to the processing of your personal data. However, withdrawal of consent does not affect the legitimacy of consent-based processing prior to its withdrawal.
Terms and / or limitations of your rights
There may be terms or limitations to the above rights. Therefore, we are not in a position to guarantee your right to transfer or delete the data, as it depends on the specific conditions of the processing activity.
At the end of this text you can see when it was last reviewed. We will update the date of this document whenever a change is made.